How It Works

Simple by design. You describe the task; we do the ground truth and keep you posted at every step.

1

Describe your task

Use the request form — tell us what, where in China, and when. No task is too unusual; if we need details, we'll ask. Consultations can be booked directly; membership joins instantly.

2

Receive a clear quote

We reply within 24 hours with a fixed quote covering our time and any expected expenses. If something isn't possible, we say so before you pay a cent. No hidden fees, ever.

3

We get to work

Once confirmed, we handle everything on the ground. You receive real-time updates — photos, receipts, status reports — via email or WeChat.

4

Completion report

You finish with a full written report and all documentation. For physical items, we arrange shipping or storage as needed. Then we ask: what's next?

Start your request

What you can always expect

One point of contact

A single person who speaks your language and owns your task end to end.

Honest assessment upfront

If something isn't possible, we'll tell you before you pay.

Full documentation

Receipts, invoices, photos, and a completion report passed through to you.

Real-time updates

Status at every stage, not just at the end.

Confidential handling

NDA available for sensitive matters. Your business stays your business.

Real people, not a call center

Vetted assistants on the ground in China — no outsourcing to unknown third parties.